Privacy Policy

# Privacy Policy

**Last Updated: December 2025**

## Introduction

This Privacy Policy describes how BarBoost ("we", "our", or "the App") collects, uses, and protects information when you use our Shopify application. We are committed to protecting your privacy and handling your data responsibly.

## Information We Collect

### Information Provided by You

- **Shop Information**: When you install the app, we collect your shop domain and access token to provide app functionality

- **Bar Data**: Any content, settings, and configurations you create for your announcement bars

- **Account Information**: Basic account information provided through Shopify authentication

### Information Collected Automatically

- **Analytics Data**: We collect anonymous usage statistics including:

  - Bar impressions (views)

  - Bar clicks

  - A/B test performance metrics

- **Technical Data**: App usage patterns and performance metrics

### Information from Shopify

The app receives information from Shopify as part of the standard Shopify app authentication and API access, including:

- Shop domain and basic shop information

- Access tokens for API requests

- Information required for webhook processing

## How We Use Your Information

We use the collected information to:

1. **Provide App Functionality**: To create, manage, and display announcement bars on your storefront

2. **Analytics**: To provide you with analytics and performance metrics about your announcement bars

3. **Improve Services**: To understand how the app is used and improve its functionality

4. **Support**: To provide customer support and respond to inquiries

5. **Compliance**: To comply with legal obligations and Shopify's requirements

## Data Storage and Security

- All data is stored securely using industry-standard encryption

- We use PostgreSQL databases hosted on secure cloud infrastructure

- Access tokens and sensitive information are encrypted in transit and at rest

- We implement security measures to protect against unauthorized access

## Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

- **Shopify**: As required by Shopify's partner program terms

- **Service Providers**: With trusted service providers who assist in operating the app (e.g., hosting providers)

- **Legal Requirements**: When required by law or to protect our rights

## Your Rights

You have the right to:

- **Access**: Request access to your personal data

- **Rectification**: Correct inaccurate or incomplete data

- **Deletion**: Request deletion of your data (subject to legal requirements)

- **Data Portability**: Request a copy of your data in a portable format

To exercise these rights, contact us using the information provided below.

## Data Retention

- We retain your data as long as your app installation is active

- When you uninstall the app, we initiate data deletion procedures

- Analytics data may be retained in anonymized, aggregated form

- Some data may be retained longer if required by law

## Shopify Compliance

This app complies with Shopify's data protection requirements:

- **Customer Data Request**: We respond to customer data requests through Shopify's API

- **Customer Data Deletion**: We handle customer data deletion requests via webhooks

- **Shop Data Deletion**: We process shop data deletion requests when shops are deleted

## Third-Party Services

The app may integrate with third-party services:

- **Live Chat Providers**: If you enable live chat (Tawk.to, Intercom, Crisp, or Zendesk), their privacy policies apply to data collected through those services

- **Hosting Providers**: We use cloud hosting providers that comply with data protection regulations

## International Data Transfers

Your data may be processed and stored in servers located outside your country. We ensure appropriate safeguards are in place for international data transfers.

## Children's Privacy

This app is not intended for use by children under 13. We do not knowingly collect information from children.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

- Posting the new Privacy Policy on this page

- Updating the "Last Updated" date

- Notifying you through the app or email if changes are significant

## Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

- **Email**: mhtareqarz@gmail.com

- **Support**: Through the app's support channels

## GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

- Right to object to processing

- Right to restriction of processing

- Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided above.

## California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information is collected

- Right to delete personal information

- Right to opt-out of the sale of personal information (we do not sell personal information)

## Shopify Partner Program

This app is part of the Shopify Partner Program. As such, we comply with:

- Shopify's Partner Program Agreement

- Shopify's API License and Terms of Use

- Shopify's App Developer Privacy Requirements

## Data Processing Agreement

By using this app, you acknowledge that we process your data as a data processor on behalf of Shopify, who acts as the data controller in many cases. We process data only as necessary to provide the app's functionality.

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**By using the BarBoost app, you agree to this Privacy Policy.**